📸 Screenshot to insert [/en/chat/personal-assistant]: a conversation with the Personal Assistant, showing it's a private user space.
What it is (and what makes it special)
One per person
Each teammate has their own. It’s not shared — it’s your individual copilot.
Truly private
Only the owner chats with it. Not even administrators enter your conversation or read your personal memory.
Personal memory
It remembers how you work, your preferences and what you’ve asked before — so it doesn’t start from scratch every time.
Knows the company (within your permissions)
It sees the company’s knowledge and resources as far as your permission reaches — never beyond.
What to use it for
Answer questions about the company
Answer questions about the company
Ask about policies, processes and company information. It answers based on the knowledge you have access to.
Organize your day
Organize your day
With accounts connected, it can look at your calendar, summarize emails and help you prioritize — like a personal executive assistant.
Remember your context
Remember your context
It keeps what matters to you (the projects you’re on, how you like to receive answers) and uses it in later conversations.
Connect your accounts
You can ask the Personal Assistant to connect your accounts and, from then on, it helps with your email, calendar and messages.1
Ask for the connection
Say, for example: “connect my Gmail”, “link my Google Calendar” or “connect my Slack”.
2
Authorize securely
Authorization happens through the provider’s secure flow (login in the account itself). The Assistant doesn’t ask for or store your password.
3
Use it day-to-day
Once connected, ask things like “summarize today’s emails” or “what do I have on my calendar tomorrow?”.
The connected accounts are yours. They’re tied to your Personal Assistant and serve to help you — they aren’t shared with the company.
Privacy and isolation
The Personal Assistant is isolated: your conversation and your personal memory belong to you alone. Neither the owner nor the administrators of the company can enter your conversation to read what you said — this is guaranteed by the platform, it’s not just a setting.
Recovery when someone leaves the company
What if someone leaves the company? So important work information isn’t lost, the company owners can recover the Personal Assistant of a teammate who left — in an audited way.1
The teammate leaves the company
The person’s access is ended normally.
2
The owner requests the recovery
Only the owner can initiate the recovery of that person’s Personal Assistant, and the request is logged.
3
Everything stays audited
The recovery produces a record (who, when, what). It’s a controlled exception — not free access to people’s privacy.
Next steps
iTeam Assistant
The helper that builds and configures the platform.
Chat with Agents
Chat with the company’s working agents.
