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A Process is a multi-step routine that agents execute in an orchestrated way — on their own, on a schedule or on demand. It’s like documenting a company procedure and letting AI handle it.
Processes

📸 Screenshot to add: Processes screen with a flow set up.

Practical examples

Daily report

Every morning: consolidates numbers and sends the summary.

Monitoring

Hourly: checks indicators and alerts if something looks off.

Onboarding

New customer arrives → fires the welcome sequence.

Closing

End of month: gathers data, generates the report, and distributes it.

How to create a process

1

Open Automation → Processes and click create

Or use the iTeam Assistant: “build a process that…”.
2

Describe the steps

In plain language: what happens first, then, and the expected result.
3

Set when it runs

By schedule (daily, weekly) or on demand.
4

Track the runs

See the history and results of each run.

Task, process, or team?

Next steps

Task Board

For one-off jobs and simple routines.

Security & Access

Set approvals for sensitive process actions.