📸 Screenshot to insert [/en/automation/task-board]: the board with its lanes and cards for people (blue border, avatar), AI (purple) and API (orange).
The lanes
Every task type has its own look
Glance at the board and know who handles what:- 👤 Person — blue border and an avatar with the assignee’s initials.
- 🤖 AI — purple border, executed by an agent or team.
- 🌐 API — orange border, calls an external system (webhook).
Creating a task
Open Automation → Task Board and click “New task”
Write the description — with real formatting
Choose who executes
- Agent / Team: the AI runs it when the task kicks in.
- Person: type the name — autocomplete lists company members. The person receives an acceptance request.
- Webhook/API: triggers an external system (advanced).
(For people) Set the “Due by”
(Optional) Recurrence, visibility, initiative and sub-task
Human tasks — acceptance, delivery and evidence
When you assign a task to a person, it doesn’t just land on their pile:- Acceptance. The person gets notified (bell + email) and decides: accept (the task moves to To do) or decline — declining requires a reason, which goes back to whoever asked. Only the assignee can decide; not even the company owner can accept on someone else’s behalf.
- Actions. Inside the task lives an action checklist — the steps of the work. Every checked item records who did it and when.
- Completion with proof. Completing requires telling how it was done and having at least one action recorded (you can type them right there). Attach evidence (spreadsheet, screenshot, contract). The result becomes a complete block — note + steps + evidence + delivery time — in the same place where AI writes its answers.
📸 Screenshot to insert [/en/automation/task-board]: the acceptance panel (Accept/Decline with a comment) and the completion form with note, actions and evidence.
Sub-tasks and Roadmap
Break big work into sub-tasks (up to 4 levels) — each can go to a person or an agent, mixed in the same tree. The parent’s progress adds up on its own as children finish. On the Roadmap tab, create initiatives (the layer above: “Launch the new portal by September”) and tie tasks to them. The initiative shows a real progress bar computed from actual work.Visibility — who sees what
Filters and saved Views
- Quick filters: Mine × All · 👤 People / 🤖 AI / 🌐 API · ⏳ Expiring / 🔴 Overdue — resolved server-side, across all lanes.
- Views: save a named filter (“My criticals: high priority + mine + overdue”) and apply it with one click.
Dashboard — your board’s metrics
The Dashboard tab works like the Pipes dashboard: pick what to measure (lead time, cycle time, weekly throughput, load per person, awaiting acceptance, time to accept, declined, overdue with targets…), how to break it down (person, project, initiative, priority, week…) and the chart type. Drag, resize and save the layout. The dashboard obeys the active filter: filter “Mine + People” and the charts compute over exactly that slice — with a badge showing the applied filter.History — everything is recorded
Every task carries its own auditable history: who created it, who assigned it, who accepted or declined (and why), every move between lanes (from → to), every edit with the changed fields, every checked action, AI executions (success/failure) and the completion. The record is immutable — editing a task never rewrites its past.Your Personal Assistant knows your tasks
- In the workspace, the “My work” card highlights what awaits your acceptance — accept/decline right there, and clicking any task opens the full modal (actions, completion, sub-tasks, history) without leaving the screen.
- By conversation, the assistant lists, details, accepts, declines, completes and checks actions on your tasks — and can retrieve any task by name, even completed or archived, always with a direct link.
- The Cortex sees the whole board within each person’s clearance: overdue, awaiting acceptance, declines with reasons, load per person and recent completions with the how-it-was-done note.
Recurrence — run on its own
When marking a task as recurring, pick the interval:Assigning to an agent
- On the card, under Execute with, pick Agent and choose one.
- Make sure the agent has access to the data/tools the task requires.
- When the task kicks in, the agent executes and records the result on the card.
Task, process or team?
Troubleshooting
I assigned a task and it vanished from the person's board
I assigned a task and it vanished from the person's board
I can't complete a human task
I can't complete a human task
A recurring task didn't fire on time
A recurring task didn't fire on time
The assigned agent didn't execute
The assigned agent didn't execute
I want to pause a routine without deleting it
I want to pause a routine without deleting it
