> ## Documentation Index > Fetch the complete documentation index at: https://help.iteam.works/llms.txt > Use this file to discover all available pages before exploring further. # What is iTeam > iTeam is the platform where your company builds and runs an AI workforce that executes real business operations — securely, in your language, around the clock. **iTeam** is not just another AI assistant or automation tool. It is the platform where your company **builds a real AI workforce**: you define the roles, assemble the teams, set the goals — and the agents execute, collaborate, use your tools, and deliver results all day long. iTeam sidebar menu ## In one sentence > You describe **what** needs to get done. iTeam handles **how** — with AI "people" who work like a team inside your company. ## Why iTeam is different Instead of helping one person at a time, iTeam runs **autonomous teams** that execute work end-to-end. Agents monitor, decide, and act even while you sleep — with your approval wherever you want it. Per-person access control, human approval for sensitive actions, and a record of everything. You're in charge. A new agent is born in seconds: describe the role and it arrives with the right skills and tool access. ## How iTeam is organized iTeam works like a real company — that's why it's so easy to understand. Each level mirrors how your business already operates: | Level | What it is | | --------------- | ----------------------------------------------------------------------- | | **Company** | The top: memory, context, and oversight for your whole AI workforce. | | **Agent Teams** | Specialized groups (Sales, Data, Support) working toward a shared goal. | | **Agents** | The AI "employees" — each with a role, skills, and tool access. | | **Processes** | Recurring routines (daily, weekly) that agents run on their own. | | **Tasks** | Discrete work, organized on a board, that agents create and complete. | You **don't need to be technical** to use iTeam. If you can explain what you want to a coworker, you can use iTeam. ## What you can do (a few examples) "How much did we bill this week?" → the agent queries, computes, and hands you the number (and the chart). Ask for a **Widget** and get an interactive screen with your metrics — no coding. Agents resolve questions and tickets end-to-end, in your tone of voice. Reports and alerts that fire on their own, at the time you set. iTeam watches your numbers and warns you when something looks off. CRM, spreadsheets, databases, and APIs — agents work with what you already use. ## Your differentiators (and why they matter) * **Real security, not a promise.** Each person sees only what they should; sensitive actions require approval; everything is logged. [See how to configure →](/en/administration/security-and-access) * **Speed.** From idea to a working agent in minutes — and answers in seconds. * **In your language and context.** iTeam learns about your company and gets more useful with every use. * **Scale without hiring.** Need more "people"? Create more agents. No hiring process. ## Where to start Create your first agent and get a useful answer in minutes. Understand agent, team, widget, process, and task — no jargon. The heart of iTeam: ask and receive, like a chat. Interactive screens (dashboards, forms) built by your agents.